Multi-CRM telephony infrastructure

Every CRM. One connected voice platform.

ConnectSphere is a secure, vendor-neutral platform connecting Salesforce, Zoho, vTiger, and many more—including custom CRM applications—with Asterisk call control, softphones, call-center workflows, lifecycle events, signed webhooks, protected recordings, and operational visibility.

Platform architecture

One gateway connecting every voice workflow.

Labeled ConnectSphere architecture connecting known and custom CRM applications with Asterisk and call-center services, call control, lifecycle events, secure recordings, monitoring, softphones and roaming access

Gateway capabilities

Unified CRM call control

Authenticated, idempotent click-to-call for known platforms and custom CRM applications through one governed FreePBX connection.

Complete call intelligence

Lifecycle state, CDR, disposition, duration, recordings, signed webhooks, and persistent delivery retries.

Secure operations and mobility

Role-based administration, monitoring, audit trails, firewall controls, and WebRTC-ready roaming access.